Maybank (Jerteh) - Jerteh, Terengganu

nuralyaafrina M. N.

dulu buat asnb dekat maybank jerteh then pergi maybank jb mintak tutup akaun asb pada 30/7. Staff jb kata bulan depan duit akan masuk then takde jgk masuk bulan 8 call maybank jerteh dia kata staff jb tak bagitahu ke amik masa 2-3 bulan. Padahal staff maybank ipoh kata dia buat tutup akaun amik proses dalam masa seminggu je haritu. Sebenarnya maybank jerteh je yang tak proaktif hmmm service totally out.

tiqoh A.

sangat rude ye duk perli perli, duk gaslight customer. time awal 2022 time dapat offer letter sambung belajar, aku nak buka account maybank kat branch ni la, staff dia tak kasi. astu skrg nak buka, dia tanya kenapa time awal belajar tak buka, baru skrg nk buka acc. staff dia duk gaslight aku kata tak logic la staff tak kasi. eh aku tahulah sbb aku yg experience benda tu bukan kau.

tolong la educate staff branch jerteh ni dari tahun 2022 sampai 2025 dah. staff jerteh ni mmg ada template rude eh? mmg sblm apply kerja as staff maybank ni kena jadi rude n gaslight customer eh?

macam mana ye nk report specific staff kpd HQ maybank? nk suh jugak HQ maybank ni tgk tgkkan staff kat jerteh ni kekwat semacam je mcm dia owner maybank hikhikhik

Uzumaki N.

service mcm lahanat , buat keje mcm xnk buat keje , customer x dilyan dngn elok , dtg kul 10 , kul 2 x dilyan lg , customer yg dtg selepas aku pn siap awl , butoh

Asmira A.

Kecewa dgn layanan staff jate hok tubuh2 sikit..jauh kita mari nk wak secure tac..blh dia jwb wak gtu laaa wak gtu laa..last2 xjd jgk..lyn acuh x acuh jah 😌..blh g ata kursus cara komunikasi dgn pelanggan dgn betul

syahirah A.

Servis teruk. Masa menunggu terlalu lama. Dah datang minggu lepas, tak boleh buka akaun…minggu ni datang lagi, still tak boleh. Management tolong tengok sikit. Do take immediate action!

Syamil L.

Datang nak buat urusan, tapi perempuan pakai spek yg jaga front counter tu sangatlah rude dan tak beretika, datang tanya elok2 langsung tak assist untuk memudahkan, malah makin menyusahkan, harap pihak management boleh ambil tindaka dan lakukan perubahan drastik

gi N.

I had a very unpleasant experience at this bank branch due to the extremely rude behavior of one of the staff members. To be clear, I’m referring to the staff whose table is in front of the entrance, not the one beside the door (the person beside the door was polite and not an issue). From the moment I approached her for help, she was dismissive, impatient, and made no effort to assist me. Her tone was sharp, and her body language clearly communicated that she had no interest in helping. It felt like I was being treated as a nuisance rather than a customer. Besides, I genuinely felt belittled just because I’m a student. I wasn’t taken seriously, as if my questions or concerns didn’t matter, simply because of my status. No customer, regardless of age or background, should ever be treated that way.

What’s even more concerning is that I’m clearly not the only one who has had this issue. A quick look at the reviews shows that many other customers have complained about similar rude behavior from staff at this branch. That says a lot about how poor the service has become, and it’s clear that nothing has been done to improve it.

Rudeness at this level is unacceptable, especially in a customer service role where respect and basic courtesy should be a given. I left the branch feeling disrespected. I hope this matter is addressed, as no customer should be made to feel this way. Takkan nak tunggu viral baru nak improve?

Ipe K.

Slow sikit service. & Kenapa Puan Iryani Abdul Rahim (PF 00063098) pandai2 daftar orang baru buka akaun simpanan untuk langgan insurance etiqa tanpa diberi pilihan. Itu tidak beretika. Kesian budak2 baru nak kenal dunia yang tak faham apa2, tiba2 tengok wang simpanan kena potong. Rm31/month mungkin kecil untuk orang kerja office macam puan. Budak2 ni bersengkang mata, kerah keringat nak cari duit untuk survive. Telefon tak angkat. Haih