Citibank Malaysia - Melaka(digital) - Durian Tunggal, Melaka

Abraham H.

Bank is small, only one ATM was working, it’s been rebranded to UOB, there’s a notificación for Citibank users in the door about their accounts still belonging to Citibank.

BizReview A.

I was really disappointed and frustrated with Citibank careline non-customer friendly IVR system. While following the IVR system instructions to input the required info, none was working. And the worst part was, the IVR system just automatically cut-off repeatedly.

To Citibank Malaysia management team:
(1) look into the technical problems with your IVR system
(2) call the Citibank Careline IVR yourselves and experience the frustrations that your loyal customers are experiencing
(3) always provide the "dial 0" option for a live agent if all fails

mohd I.

I m a disappointed citibank customer. Atm machine also cannot use meps transaction. And it's the only branch in melaka. Might as well close it.

leanna C.

This place is no more available for counter service z only have ATM

Nazar R.

👍👍👍👍👍

Liw 6.

Wasting my time to call

Shafiq J.

Intaninriz79 I.