Pejabat Pos Aeon Cheras Selatan - Cheras, Selangor

Zii Q.

So slow please don’t come here , just wanna pick up parcel end up spending more than 30 minutes here 4 counter 1 ppl working another lady go inside and nvr come out again and so many customer are waiting yet

Chan E. H.

I've never encountered such a funny and far-fetched reason. I want to return a faulty product to Shopee. This guy told me I couldn't return it like that because the box was damaged. I said it arrived damaged, so why couldn't I? He insisted no. Then, after I persisted, he gave me a bag and charged me RM1. I said, isn't that how it's solved? This isn't my first time returning items from Shopee or Lazada. I'm well aware of how to make returns, and I've never had another branch charge me for a bag. The money is a small matter, but this employee's ignorance and unprofessional attitude are truly awful. Please address this issue.

Viknes W.

To whom it may concern, today 14 jan 2025 at 5.00pm, i went to this post office at cheras selatan Aeon,to renew my cars insurance, the male staff at the counter no 3 attended to me,i requested for a quation for my vehicle but he is unable to provide me the quation, he check on his computer and said cannot be found and he said there is no record in his system, then he advised me go out to renew through the agent, the staffs disrespect the customers(tidak tahui nak hormati
pelanggan),showing damn savour faces toward customers(semua kaki tangan dlm keadaan muka masam),very2 poor services they offered ,i hope in future, pls try to upgrade the situation,if you guys not willing to work in here,i strongly urge tender your resignation immediately thank you

Darwisy I.

Pergi berurusan di kaunter. Staff agak kurang adab dlm berbahasa bila dgn pelanggan.. .dulu 1st kena ingat Kali ke 2 ok la. Hurm.. sama je
Kita cakap elok2...
Boleh pulak dia cara dia cakap macam Salah kita pulak yang tak terangkan apa yang kita nak masa berurusan dengan dia..(staff)...
Kalau pergi pjbt pos yg lain elok je service staff pada orang yang datang ke kaunter..tapi pejabat pos aeon cheras selatan. Memang bad service la. .

Nurhanis A.

Kes renew lesen. Dah lah kaunter bukak 1-2 je. Servis lambat + lembab. Kena pakai face mask, tapi customer dah berdiri lama kat dalam tak pakai face mask takda siapa pun staff yg tegur. Padahal ada je bertanya kat staff dia masa tu. Dah sampai kaunter lepas hampir SEJAM tunggu baru nak tegur n TAK NAK BERURUSAN DGN CUSTOMER YG TAK PAKAI FACEMASK. REJECT TERUS MCM TU! Eh kau ingat semua org nampak ke notis kena pakai facemask kt pintu masuk? Dah la pintu yg ada notis tu tertutup, jadi dari luar memang tak nampak! Lps tu takda courtesy langsung tak nak deal terus dgn kita. Ini bukan zaman pandemik, pemakaian facemask dah tak wajib. Bertimbang rasa laahh syaiton woi, SEJAM kot tunggu! Mana hati perut kauu! Ingat orang ada masa ke nak beratur lama-lama?!! staff perempuan kaunter 2 pakai cermin mata. Sampai bila² aku ingat muka kau, mmg tak lagi lah aku nak jejak sini. Yg lain pun takyah lah dtg sini, srs menyusahkan orang! Tak fikir ke orang minta excuse dari office utk renew lesen, tunggu sejam kena reject kaw kaw cemtu, sumpah lah mmg teruk punya servis.

Fatin S.

Ini pendapat sy yg first time datang Poslaju Aeon Cheras Selatan,

1. Staff tak friendly, bila nombor dipanggil dan pergi ke kaunter, staff cakap kuat macam meninggi suara & macam nak marah. Kesemua staff tak senyum bila kita first bercakap dengan dorang. Sambil perhati staff lain di kaunter lain, sama juga perangai. Masa berurusan okay jelah, nampak staff treat baik orang tua.

Tapi tak boleh ke at least greet dengan baik? Senyum pun dah memadai.

2. Pengeluaran ASB kat sini hanya bagi cash ye, takde transfer ke bank akaun kita pun. Mampuslah nak kalau keluar 10k, pegang cash banyak tu, memang bahaya! Kenapa lah tak transfer je kan memudahkan kerja.

Semoga improve customer service Poslaju sini dan berikan senyuman. Kan senyum tu sedekah. Sekian.

Jack L.

Mmg sini sabtu ahad buka...renew lesen, insurans kete@moto ok je, tgk pada stok yg ada...byr bill pun ok..takde masalah...sini nak cash sahaja..

Hassan S.

Attitude layan customer memang saya bagi negative. Ive never review places before but i really had to give my experience to this poslaju. Poslaju parcel delivery or bayar bill tiada masalah. But layanan muka ketat, jawab tak serupa bikin, nada macam nak gaduh walhal tanya baik baik, minta sticker fragile macam serupa minta emas. Sticker fragile diperlukan untuk posmen berhati hati dengan pakej tersebut, memang la kalau sampai ke penerima pecah takleh buat apa. But still precaution should be made. Itu tujuannya minta sticker fragile. Tapi pishang betul sendat muka bila minta sticker. K tu je yang baik datang dari tuhan yang tak baik dari saya sendiri. Dan akak khidmat pelanggan. Harap mutu layanan dapat diperbaiki bagi memudahkan urusan dua pihak. Saying thank you or give a smile wont cost you anything.